top of page


Data protection notice


These websites are operated by European-Clearing-Center GmbH & Co. KG in accordance with the principles described below. The European-Clearing-Center GmbH & Co. KG has committed itself to protecting the privacy of its users. We strive to ensure that our website can be used safely and securely. The purpose of this declaration is to inform you how we use personal data that you pass on to us via this website; it does not apply to information that we collect in other ways. The declaration is aimed both at our contractual partners and at the individual user.


European-Clearing-Center GmbH & Co. KG fulfills the legal data protection regulations. These regulate the processing of your personal data and grant you various rights with regard to your personal data. Our websites contain links to other websites over which we have no control. European-Clearing-Center GmbH & Co. KG is not responsible for the data protection guidelines or practices of other websites that you access from this website. We encourage you to read up on the privacy policies of these other websites to see how they collect, use and share your information. This data protection declaration only applies to the information that we collect via this website.


Statement on the importance of data protection

Data is the basis for us to provide excellent service. But our most important capital is the trust of our customers. Protecting customer data and using it only as our customers expect from us is our top priority. That is why compliance with the statutory provisions on data protection is a matter of course for us. It is also important to us that you always know when we save which data and how we use them.


Data collection

Your visit to our website is recorded. Essentially, the anonymized IP address currently used by your PC, the date and time, the browser type and the operating system of your PC and the pages you viewed are recorded. A personal reference is usually not possible for us and not intended.


These data are only collected for data security purposes and to optimize our website. The data is not evaluated in any other way, except for statistical purposes and then generally in anonymized form. No personal surfing profiles or the like are created or processed.


In addition, personal data is only stored if you provide it to us of your own accord, e.g. B. as part of a registration, a survey, a competition, an online application or to execute a contract. You will be informed in the respective input and contact forms about the purpose of the collection of the data collected there. Such data is transmitted in encrypted form over the Internet.



You can use our website without restrictions with cookies that are deactivated on the browser side.


Use of Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases.


On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.


You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: Browser add-on to deactivate Google Analytics.


You can find more information on terms of use and data protection at or at


Use of Piwik

This website uses Piwik, an open source software that collects and stores data. This information is used for marketing and optimization purposes. Piwik uses the data to create usage profiles with a pseudonym. For this purpose, the software saves cookies (text files) on your computer, which can be used to analyze your use of the website. Your IP address will be anonymized immediately after processing and before storage. The data is stored on the provider's servers in Germany.


If you do not want Piwik to store cookies, you have the option of preventing the installation of cookies via the settings of your browser (information on this can be found in the browser's help function). In this case you may not be able to use all functions of the offer.


Use and disclosure of data

The personal data that you provide to us via a website or by email (e.g. your name and address or your email address) will only be processed for correspondence with you and only for the purpose for which You have provided us with the data.


In addition, we will use this data for occasional offers to inform you about new products or services and other services that may be of interest to you. You are of course entitled to object to this use of your data at any time.


The information collected on this website is forwarded to the responsible unit within our group of companies. We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given us your prior consent.


Insofar as we use service providers to carry out and process processing, the contractual relationships are regulated in accordance with the provisions of the Federal Data Protection Act.


We commission other companies and individuals to carry out tasks for us. Examples include parcel delivery, sending letters, processing payments (credit card, direct debit and purchase on account). These service providers have access to personal information that is required to carry out their tasks. However, you may not use them for other purposes. In addition, you are obliged to treat the information in accordance with this data protection declaration and German data protection laws.


Your order and payment data will be used for the purpose of an in-house assessment of the payment behavior for further orders.


Credit check

Occasionally we also use information about you from other sources and add it to our information via your customer account. We reserve the right to obtain information about your payment behavior from third parties (e.g. mail order companies, credit agencies) in order to offer you certain payment options (e.g. purchase on account) or other financial services.


Consent and Revocation

If you have given us personal data, you can have them deleted by us at any time. Data for billing and accounting purposes are not affected by a cancellation / revocation or deletion.


In addition, the use of your e-mail address, your telephone and / or mobile phone number and your fax number for the purpose of advertising or market or opinion research requires a separate consent. You can give this consent electronically when entering your data and revoke it at any time for the future.


Storage period

Personal data that has been communicated to us via our website is only stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as retention periods under commercial and tax law are to be observed, the storage period for certain data can be up to 10 years.


In addition, when ordering online, the IP address of the customer at the time of the order is stored and used for a period of one year to ensure data security (ie to prevent misuse and for criminal prosecution).


Rights of the persons affected

If you no longer agree to the storage of your personal data or if it has become incorrect, we will initiate the deletion or blocking of your data or make the necessary corrections (as far as this is possible under applicable law). Upon request, you will receive free information about all personal data that we have stored about you.


Links to other websites

We occasionally refer to third party websites. Although we carefully select these third parties, we cannot accept any liability for the accuracy or completeness of the content or the data security of third party websites. This data protection agreement is also not valid for third-party linked websites.


Protection of certain groups of people

Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not carry out an age check. Therefore, minors are not allowed to register with us, conclude contracts with us or use services.


Update of this data protection declaration

If we introduce new products or services, change internet procedures or if internet and EDP security technology continues to develop, the "data protection declaration" must be updated. We therefore reserve the right to change or add to the declaration as required. The changes will be published here. You should therefore visit this website regularly to find out about the current status of the data protection declaration.



All information contained on this website has been checked with great care. However, we do not guarantee that the content of our own website is correct, complete and up-to-date at all times.


Transmission methods

In general, the Internet is considered an insecure medium. In comparison z. B. to the telephone line, a transmission of data on the Internet by unauthorized third parties can be eavesdropped, recorded or even changed more easily. We use so-called SSL encryption to ensure the confidentiality of communication with you. According to the current state of knowledge, the 128 bit encryption that is possible with this can be regarded as secure. All browsers of the younger generation achieve this level of security. If necessary, you should update the browser on your PC.


Surveillance and monitoring measures

A firewall system prevents external access. Several levels of encryption and identification preclude unauthorized inquiries or the interception of customer data during transmission. In addition to the internal encryption methods of the Internet browser, we use even stronger encryption methods to prevent decoding by unauthorized persons.


Each time a page from our website is accessed, the anonymized IP address of your requesting computer and your internet service provider, the date, duration and time of access and the name of the file accessed, along with the data volume, are saved in a log file.


Techniques for operating the online pages

Cookies are small text files that are stored on the Internet user's PC. Purpose is z. B. the control of the connection during your visit to websites. They contain purely technical information, no personal data. We do not use cookies.


Internal security measures

We guarantee the confidentiality and security of your personal data by


We use your personal data, insofar as you provide them to us via our website or in the context of email communication, only to fulfill your request or request, our employees have to maintain confidentiality obligations, our security precautions to an appropriate extent are state of the art our systems are regularly checked for security so that we can protect against any damage, loss and access to data held by us, and our data protection officer ensures compliance with the “data protection declaration”.


Notes on improving personal data security

You can recognize a secure Internet connection by the address, among other things. If this begins with https, this is a symbol for a secure connection (e.g. Another feature is the closed lock in the upper or lower icon bar of your browser. We will never ask you for confidential data such as your account / customer number, your PIN or your password by e-mail, telephone or SMS, or ask you to return or provide this data or to enter your access data directly.


Information on the data protection officer

If you are not satisfied with the data protection measures presented here or if you have any questions regarding the collection, processing and / or use of your personal data, we would be happy to hear from you. We will endeavor to answer your questions as quickly as possible and to implement your suggestions. Please contact our data protection officer via or by post to European-Clearing-Center GmbH & Co. KG, data protection officer, Hafenweg 5a, 59192 Bergkamen, Germany.


Contact details of the DPO:


TÜV Informationstechnik GmbH


Specialist for data protection

IT security

Business Security & Privacy

Phone: +49 201 8999899


bottom of page