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Supporter (First/Second Level) (m/f/d)

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Supporter (First/Second Level) (m/f/d)

This is what awaits you:

Flat hierarchies

This is what you bring with you:

Experience with EDIFACT desirable

Employment type

Permanent full-time position

Office of your choice

Bergkamen, home office

You can look forward to this

  • Individual and intensive training

  • A permanent and secure job in an experienced and motivated environment

  • Attractive salary

  • Social benefits such as Christmas bonuses, company pension plans and extended health insurance

  • Hybrid working, alternating between home office and the modern office together with friendly colleagues from a wide range of backgrounds

  • An appreciative approach at eye level, even in tricky project situations

You will support us with the following tasks:

  • Contact person for telephone customer inquiries

  • Monitoring and maintenance of existing processes

  • Troubleshooting and troubleshooting also in consultation with our developers

  • Setting up customer connections, communication with system partners

  • Support of EDI processes

  • Support and maintenance of EDI interfaces

This is what you bring with you:

  • Experience with EDIFACT is desirable, otherwise we will show you everything

  • Enjoy dealing with customers

  • Quick comprehension and high willingness to learn

  • reliability

  • Team spirit

  • Good verbal and written communication skills

That's why we are the right people for you

We're a small company where TEAM is our top priority. "You" isn't just a form of address for us, it's the first part of "you are important." Your voice is heard; here you can make a difference.

Our team is a mix of young and young-at-heart people. We're not a startup, but we're really taking off. We grew up in the shoe industry and are continuing to grow in the sports and fashion sectors.

We offer you one or more home bases. You can work from home or in our office in Bergkamen.

Still questions?

Your contact person is:

Thorsten Fritsch

Phone: 02389 / 9270 231

Email: personal@ecc-online.net

Photo Thorsten Fritsch
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